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zSugar

By: Irontec

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos


Download

Rating ( 23 ratings )
Downloads 15436
Latest Version 1.4.11
Categories CRM
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
License No License Specified
Created on 1/10/11
Updated on 10/8/15

Reviews

  • Documentation? 

    By: bernd on on 7/1/15 for version 1.4.3

    I have successfully installed the zimlet 1.4.3 and the authentication works too! But how does the zimlet work, when I click on the button send to SugarCRM nothing happens and I can't find the mail in the CRM? What are the requirements to add mails to SugarCRM? and is their any documentation?Thanks, Bernd

  • changes needed to Sugar for 6.4 

    By: quipper8 on on 7/1/15 for version 1.3.0

    You need to whitelist a bunch of tables in $subquery_allowed_tables array in include/SugarSQLValidate.php to make this zimlet work with sugar 6.4+   

  • Incorrect Authentication 

    By: zacdesai on on 7/1/15 for version 1.3.0

    Hi!Using Zimbra 7.1.3 and SugarCRM 6.4.4 community edition. I cannot seem to get the zsugar authenticating with the sugar server. I've tried various usernames, admin - tried enabling ssl - but I still get Incorrect Authentication when I choose to authenticate. Please assistThanks!Zakaria

  • Not working 

    By: jokech on on 7/1/15 for version 1.3.0

    Am getting corretly authenticated but 'Access Denied' even with sys admin user, am I doing something wrong?

  • Incorrect authentication 

    By: xadhoom on on 7/1/15 for version 1.3.0

    Hi we have Zimbra 7 on Debian and SUGARCRM Version 6.5.7 Zsugar 1.3 and no way to work with it.

  • zSugar 1.4.6 

    By: danika on on 4/3/14 for version 1.4.6

    I can create a lead, but cannot send emails to Sugar from the Zimbra desktop client (v. 7.2.2)

  • It worked very well at the beginning - but now Authentication Failure :-( 

    By: ralfh on on 3/7/14 for version 1.4.6

    I have installed the zimlet and it worked perfectly. All of a sudden, however, all I get is an Authentication failure, even though username/password etc. remained the same.And I haven't found a way to debug. Any hints?

  • Finds leads and contacts sometimes 

    By: jimb on on 6/10/13 for version 1.4.3

    Team Irontec,Is there a place to report bugs?  We are using sugar on demand 6.7.0 and Zimbra 8.0.1. We are able to set everything up and get it to connect. Sometimes when you archive to sugar it will find the contact, and sometimes it will not find the contact even after verifying the email address is typed the same in Sugar and in the email in Zimbra. Is there perhaps a UTF character encoding issue or something behind the scenes?as of right now people are reverting to Email to Sugar,  or using Thunderbird with a different plugin. Thanks for your work on this.

  • SugarCRM 6.5 + ZCS 7.1.3 

    By: celsowebber on on 4/22/13 for version 1.4.3

    Hi,First of all, this is a great piece of software, I believe it's very helpful for SugarCRM and Zimbra users.I've played around with the Zimlet, and could succesfully authenticate against SugarCRM. When I try to "add to Sugar", leads, contacts, etc., are correctly searched and found. I can then select the object(s) to attach the email and click OK.Unfortunately, whenever I try to add the email to Sugar, there ir no response and I have to close the upload window by clicking on "Dismiss", and looking into Sugar I don't see the email attached to the selected object.On the SugarCRM logs I don't see any error, but at Apache's error_log on the SugarCRM side I can see:[Mon Apr 22 11:30:36 2013] [error] [client 10.10.10.10] PHP Notice:  Undefined index: first_name in /var/www/html/sugar/service/core/SoapHelperWebService.php on line 473[Mon Apr 22 11:30:36 2013] [error] [client 10.10.10.10] PHP Notice:  Undefined index: last_name in /var/www/html/sugar/service/core/SoapHelperWebService.php on line 473By the way, the fictitious IP 10.10.10.10 corresponds to my Zimbra's internal IP address. So these logs seems to be related to the Zimlet action.SugarCRM version: 6.5.12 CE (I've tried also with 6.4.0 and upgraded to see if it could work);Zimbra version: 7.1.3 NE (paid version)zSugar version: 1.4.1 (tried with 1.4.3 and downgraded to see if it worked, with no succes) Thank you very much!

  • Error: "Incorrect Authentication" 

    By: uniden_one on on 2/28/13 for version 1.4.3

    What is your support channel? Running zSugar 1.4.3 on Zimbra 8.02 connecting to SugarCRM CE 6.5.10.

  • Question on 1.4.3 Incorrect Authentication 

    By: mckoz on on 2/27/13 for version 1.4.3

    What is the recommended way to troubleshoot the Incorrect authentication error?Cheers, David

  • autenticación incorrecta 

    By: pingoz on on 2/4/13 for version 1.4.3

    versión del zsugar 1.4.3versión de Zimbra:Release 8.0.0_GA_5434.RHEL6_64_20120907144743 RHEL6_64 NETWORK edition.Buenas tardes me gustaria saber si es compatible la version del zimlet con la de mi zimbra.en caso de que lo fuera, me podrian encaminar para solucionar el error.  

  • Incorrect Authentication 

    By: de1eted on on 10/31/12 for version 1.1beta7

    Why?

  • +1 for "incorrect Authentication" 

    By: riomargroup on on 10/12/12 for version 1.3.0

    I am not seeing, either inthe mailbox.log or int he SugarCRM log, any errors that will tell me what the problem is.  Any suggestiuons? I am running ZCS NE 7.2.0 on Ubuntu 10 LTS and interfacing to SugarCRM 6.5.5 CE.  I am certain my credential are correct.

  • WOULD LIKE a 7.* compatible version 

    By: clhubert on on 10/9/12 for version 1.3.0

    This zimlet can be very useful.Will you upgrade/support this Zimlet?If so, what is the timeframe?     

  • Incorrect Autentication 

    By: pokoli on on 8/28/12 for version 1.3.0

    Using ZImbra CE 7, SugarCRM 6.5, zSugar 1.3.0 I always get Autentication Error. If I force autentication: it says "Autentication Succefull"Any tips on this?Thanks in advance

  • Great concept... 

    By: shipleyc on on 8/1/12 for version 1.3.0

    I am having difficulty getting it to work, however.  I am at 7.2.0 GA connecting to Sugar Professional 6.4.5.  I receive a zSugar authentication succssful message, but when I try to archive an email, I simply receive Access is Denied.  Can you assist?

  • Error Saving Email on Sugar 

    By: gzimbmail on on 7/12/12 for version 1.3.0

    Hi we were using zsugar on zimbra OSS 7.1 and it was working correctly, since few weeks we did the upgrade to zimbra 7.2 and the zimlet doesn't work anymore. Better, it work when you try to connect the user, but does not when saving the email. In the zimbra log i've found the error :2012-07-12 17:01:57,918 ERROR [btpool0-10422://servename.domain.com/service/zimlet/com_irontec_zsugar/redirect.jsp] [] log - /service/zimlet/com_irontec_zsugar/redirect.jspjava.lang.IllegalStateException: Form too large8460>4000 at org.mortbay.jetty.Request.extractParameters(Request.java:1560) at org.mortbay.jetty.Request.getParameter(Request.java:858) at org.apache.jsp.com_005firontec_005fzsugar.redirect_jsp._jspService(org.apache.jsp.com_005firontec_005fzsugar.redirect_jsp:73) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:330) at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126) at com.zimbra.cs.zimlet.ZimletResources.service(ZimletResources.java:96) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.zimlet.ZimletFilter.doFilter(ZimletFilter.java:240) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at com.zimbra.cs.servlet.ThrottlingFilter.doFilter(ThrottlingFilter.java:71) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)any idea howto solve it?Thanks for the support

  • Error, where to get support 

    By: david_campbell on on 4/5/12 for version 1.3.0

    If you get "TypeError: t is null" it might be because you have zimbraFeaturePortalEnabled.  If you do the following it won't throw the error.zmprov ma mailbox@host.org zimbraFeaturePortalEnabled FALSEThat being said, on Sugar 6.4 it stopped working due to the db security changes.

  • 6.4 Compatibillity? 

    By: JPatrick on on 3/8/12 for version 1.3.0

    Im on zcs7 and sugarcrm CE 6.4Having a problem when trying to add to crm... When trying to add email to CRM (I verified email information is matching) it displays this error:'no results found'Does this support the sugarcrm 6.4 API?

     
    • Hi! Selected email address in the listbox is used to match *Contact* emails. From those contacts, we search their relations: Projects, Accounts, etc. Check that the searched email belongs to at least one contact. Also, if this doesn't work, try as admin user. Usually if user hasn't the proper access rights it gives the error 'Access Denied' but it worths a try. We have not tested it with 6.4 but, the "no results found" is given by SugarCRM, not our zimlet, so conection and API seams to be working.  

      Replied on 4/16/12

  • Sugar Compatibility? 

    By: ross.peetoom on on 2/16/12 for version 1.3.0

    Is this Zimlet compatable with all versions of Sugarcrm?  ie, is it compatable with Sugar 5.0, 5.1, 5.2, 6.2?  I could not see anythng to suggest that it is not compatable with certain versions so am I right to assume it will work with all of them?  Also is there any Sugar Addin that needs to be added to Sugar or is everythign taken care of via the zSugar zimlet?  Looks like this could be a very useful tool!If you can answer my questions or point me to where I can find more info I that would be very helpful!

     
    • Hi!! That can be found inside the zimlet zip, in README :) It uses SugarCRM REST API so, at least SCRM 5.5 is required. Afaik, previous version doesn't have that webservice. Apart from that, anything else is required :) ----------------------------------------------------------------- ----------------- 3.- Compatibility ---------------- ----------------------------------------------------------------- zSugar has been tested in ZCS 6.x and 7.x and SugarCRM v5.5.x and above (At least until 6.1.x). It may or may not work properly with other versions.  

      Replied on 2/21/12

  • 1.3.0 

    By: Irontec on on 2/6/12 for version 1.3.0

    We have uploaded the latest version of the zimlet. Cases Module feature was requested and we had some time to implement it. Sorry for the last version naming error in Zimbra Gallery, fixed with this release.Thx for the testing and support! :)

  • zSugar 1.2.9 is working well but how do we get 2.0 as is shown above? 

    By: brianfry on on 12/30/11 for version 2.0

    We installed zSugar a short time ago and it is doing a pretty good job. We would like to see as much Zimbra to SugarCRM integration as is possible. This page mentions a 2.0 version of zSugar but I haven't found it yet.

     
    • Sorry, that's actually a little bug in the XML manifest of the zimlet. Gallery parses that file automatically to get the zimlet version. We're working in a 1.3.0 version that includes an additional Sugar module that will also fix the version shown in Zimbra Gallery. We'll upload it in the next weekends. Sorry for that fake version bug :( 

      Replied on 1/12/12



Older Versions:

Version 1.4.6

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 8/27/13 1:16 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.4.5

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 7/17/13 7:57 AM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.4.3

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 1/22/13 2:57 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.4.2

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 1/14/13 1:48 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.4.1

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 11/12/12 4:56 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.3.0

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 11/12/12 4:53 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 1.3.0

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 2/6/12 12:12 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects
  • Cases

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos - Casos

Version 2.0

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 12/27/11 6:29 PM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos

Version 1.1

Download
Compatibility ZCS Legacy , ZCS 7.x , ZCS 8.0.x
Created 12/12/11 10:58 AM
Toggle description

Project for integration of received mails between Zimbra and SugarCRM.

This zimlet allows to add a mail and their attachments into:

  • Accounts
  • Contacts
  • Opportunities
  • Projects

 

--------------------------

Proyecto para la integración de los correos recibidos en Zimbra contra SugarCRM.

Este Zimlet permite la inclusión de un correo en: -Cuentas -Contactos -Oportunidades -Proyectos